When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
Since the turnaround time on packages are so fast, changing an order after it’s been placed can not always be possible. Because of this, we recommend emailing us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.
Yes you can definitely request a song that is not on Spotify, however, since we use a Spotify code for the Plaques, we will not be able to add the same and the area would rather be left blank.
All pictures uploaded by you are checked by our design team to ensure they aren't pixelated when printed on your customized plaque. If we deem that your picture isn't up the mark in terms of the quality, we will contact you through your email /mobile number.
For best results, kindly use pictures clicked from the camera roll over photos shared over Whatsapp in terms of personalized images.
